Why do I have a second charge on my card?

If you receive a second charge after your ride is completed, it will be due to one or more of the following reasons:

  • You changed your trip in a way that affected the price.
  • You incurred wait time charges.
  • Your car required cleaning/sanitation upon completion of your trip.
    • If you have any questions regarding charges to your ride, please contact us at (833) GET-LUXY or send an email to support@luxyride.com.